Digital Health Baseline Audit

A fast, low-risk way to know exactly why patients don’t trust, engage, or adopt your solution.

- 3 weeks
- 3 hours of your team’s time
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A clear diagnosis of what’s blocking patient trust — and what to do next.

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Digital Health Baseline Audit | Phase 1

Digital Health Baseline Audit

Identify critical strategic gaps in patient trust, engagement, and safety before you scale. A low-risk, high-clarity assessment.

The Offer

Eliminating procurement friction with a fixed-scope engagement.

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Investment

$2,500

Fixed Price (USD)

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Timeline

3 Weeks

Rapid Delivery

Your Team's Effort

Max 3 Hours total commitment.
We handle the heavy lifting.

Audit Methodology

Our 3-step Patient-Led Consulting framework.

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1. Review

We audit your core content for safety, tone, and readability. We assess trust signals and alignment with patient needs.

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2. Interviews

Two 60-min sessions with stakeholders:
• Product/Clinical (Intent)
• Marketing/Sales (Reality)

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3. Analysis

Gap analysis synthesizing internal hypotheses against our Lived Experience Benchmarks.

Deliverable 1:
Current State Scorecard

You receive a visual Red/Yellow/Green assessment across 5 critical dimensions of patient-led growth. This highlights exactly where you are losing trust.

1 Patient Safety: Is the environment medically and emotionally safe?
2 Empathy & Tone: Does it sound clinical or human?
3 Internal Alignment: Does Sales promise what Product delivers?

Example Scorecard Output

*Visualizing the gap between current state and patient needs.

Deliverable 2 & 3: Strategic Clarity

Top 3 Strategic Hypotheses

We deliver a detailed brief on the most significant opportunities or risks uncovered.

The Observation

e.g., Content focuses too heavily on diagnosis, ignoring pre-diagnosis validation.

The Impact

High bounce rates from patients seeking early coping mechanisms.

The Next Question

The precise question Phase 2 must answer to validate this opportunity.

Phase 2 Scoping Blueprint

A clear, data-backed recommendation for your next step. We don't guess; we scope based on the audit.

✓ Defined Target Patient Demographics
✓ Specific Methodology Recommendation
✓ Clear Objectives for Market Validation

Ready to start?

Move from assumption to validation in 3 weeks.

We conducted a full patient-led research program for Alcediag: qualitative interviews with patients and relatives, a quantitative survey, focus groups, and persona creation. Insights were then used to build their go-to-market strategy, value proposition, and segment-specific funnels for their bipolarity/depression blood test.

— What we delivered for Alcediag (Biotech Lab)

We created patient-led content grounded in real language, behaviour, and emotional patterns from our communities. This included blog articles, podcast segments, and social content aimed at building trust, improving engagement, and supporting early adoption.

— What we delivered for ComPaRe (Public Research)

Let’s talk

Building something for people living with mood disorders? We can help you make it clearer and more aligned with real needs.

Book a 20-minute call to explore your goals and get practical, lived-experience insight.

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